Privacy e cookie policy

Information about the processing of personal data according to EU Regulation 679/2016


TESEO SRL, based in Padua, Via Croce Rossa, 8, CF and VAT ID 04363110281, a company that manages and confiscates its own loans and credits on behalf of third parties (in accordance with Article 115 TULPS) informs you that, for the purpose of carrying out the tasks in accordance with Article 13 of EU Regulation n. 2016/679 (“GDPR”), the data collected will be processed in the manner and for the following purposes:

1. Subject of the treatment

The company processes and identifies personal information (such as name, first name, company name, address, telephone, e-mail address, “personal information” or even “data” in general) communicated by the individual customer and are usually of interest at the conclusion of the contract and / or in any case necessary for the conclusion of the negotiation relationship.
2. Purpose of processing

  1. A) In accordance with the applicable regulations and without your consent, according to Art. 6 lett. b) and f) DSPR, your data can be processed for the following service purposes:

– to conclude the contracts for the services of the owner;

– fulfillment of the pre-contractual, contractual and tax obligations resulting from existing relationships with the interested party;

– compliance with statutory obligations, by regulation, by Community legislation or by an order of the authority (eg to combat money laundering);

– Exercise of the rights of the owner, eg. For example, the right to defense in court;

  1. B) Only with your expressed consent (Article 7 GDPR) for the following marketing purposes:

– to transmit to you by e-mail, post and / or SMS and / or telephone contacts, newsletters, commercial communications and / or promotional material about products or services offered by the Data Controller and recognition of the degree of satisfaction with the quality of the services;

– Send you commercial and / or promotional communications from third parties via email, post and / or SMS and / or telephone contacts.

If you are already a customer, we point out that we can send you commercial communications regarding services

and products of the owner that are similar to those that have already been used, unless it rejects it (Article 130 (4) of the Privacy Code ).

Your data will be processed for the execution of the order received for the fulfillment of the provided credit management and recovery services.

In carrying out the activity and in accordance with the provisions of the Guarantor’s Order of 30 November 2005 on the protection of personal data in relation to the recovery of claims, the Company is entitled, in accordance with DSGVO 2016/679, to provide information, verbally directly to the interested party or by consultation of third party sources (public registers, authorized institutions under Article 134 TULPS).

The data are processed by the Company in accordance with the principles of legality, fairness and transparency and are also processed in accordance with the deontological code adopted by the Company itself. The processing of data concerns data of a kind c.d. comune, ie. personal, financial, banking and sensitive data.
3. Processing methods

The processing of personal data is carried out by means of the operations indicated in art. 4 n. 2) GDPR and it includes: collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data.

Your personal data are subjected to both paper and electronic and / or automated processing. The processing of data will be strictly necessary for the execution of the order. At the end of the processing, your data will be excluded from the availability of the employees and kept for the entire duration of the contractual relationship, for the time necessary to define any accounting and / or administrative transaction connected to the assignment received. This is done in compliance with the provisions of applicable law and the period is in any case not more than 10 years from termination of the relationship for the purpose of the service and not more than 2 years from the collection of data for the purpose of marketing.

4. Data storage:

With respect to Art. 2A) for processing related to the activities of the administration and collection of claims, the personal data of the interested party shall be kept and stored for a minimum period of 5 years from the date of completion of the mandate to fulfill the legal obligations the provisions of Circular 557 / A of 4 January 2011, issued by the Ministry of Interior, or, if higher, for the time necessary to ensure the correct and complete collection of the last payment agreed with the interested party in respect of the holder To determine obtained assignment, keep ..

Retention is also required for a period of 10 years after the date of completion of the order in order to obtain the proper fulfillment of the legal obligations and, where appropriate, to report on the work performed. In any case, after the completion of the assignment, the dates of the obligatory relationship to which the data subject belongs are deducted from the availability of the employees, who are not permitted further insight.

The data shall be stored by the Company for the time necessary for the “safe” confiscation of the last payment of the affected party in respect of the task received and in any event for a period of not less than five years from the date of completion of the contract

5. Access to data

Your data can be made accessible to the persons mentioned in Art. 2A):

– employees and employees of the company in their capacity as managers and / or internal managers of the processing and / or system administrators;

– Third party companies or other entities (law firms, commercial information companies, etc.) that perform outsourcing activities on behalf of the company as external managers.

6. Communication of data

Without the explicit consent (Article 6 b) and c) GDPR), the Company may communicate its data for the purposes of Art. 2A) to supervisory bodies, judicial authorities and to those persons for whom communication is required by law. These subjects will process the data in their capacity as independent data controllers.

We will never share your data.

7. Data transmission

Personal data is stored on servers within the European Union. In any case, the company has the right to move the servers outside the EU if necessary. In this case, the Company will now ensure that the transmission of non-EU data, in accordance with the standard contractual clauses provided by the European Commission, takes place in accordance with applicable legislation.

8. Type of provision of data and consequences of rejection of the answer

The provision of data for the purposes in Art. 2.A) is obligatory. In your absence we can not guarantee you the services of article 2.A). The provision of data for the purposes in Art. 2.B) is optional. You can therefore choose not to submit any data or to subsequently contest the ability to process data that has already been provided: in this case you will not be able to receive newsletters, advertisements and promotional material about the services provided by the data controller. However, you continue to be entitled to those mentioned in Art. 2.A).

9. Rights of the interested party

In your capacity as a party, you have the rights mentioned in Art. 15 GDPR:

  • Receive confirmation as to whether personal information about you, even if not yet registered and communicated in an intelligible form, is available to you;

Information about: a) origin of personal data; b) the purposes and methods of processing; c) the logic used in the case of treatment by electronic means; d) the identification details of the owner, the manager and the named representative in accordance with Art. 3, para. 1, GDPR; e) the subjects or groups of persons to whom the personal data may be communicated or with whom you may contact in their capacity as agents in the territory, managers or agents;

  • Right to refuse: a) the processing (for legitimate reasons) of personal data concerning you, even if relevant for the purpose of the collection; (b) the processing of personal data relating to you, for the purpose of sending advertising or direct sales material or conducting market research or commercial communications, using automated call systems without the intervention of an operator by e-mail and / or traditional marketing Methods by phone and / or paper mail.
  • It should be noted that the interested party’s right of objection for direct marketing purposes as set out in (b) extends to traditional methods through automated procedures and that the data subject must in all cases be able to exercise his right of objection (even in part). Therefore, the interested party may decide to receive only communications that use conventional methods or only automated communication or neither of the two types of communication.

Where appropriate, the rights referred to in Articles 16-22 DSGVO (right to be corrected, right to be forgotten, right to restriction of treatment, right to data portability, right of appeal, profiling) and the right of consent under Art the right of appeal to the Guarantor pursuant to Art. 77 DSGVO, application.


Exercise of the right:

You can exercise your rights at any time by:

  • send a registered letter to: TESEO SRL (Privacy) – Via Croce Rossa, 8 – 35129 PADOVA (PD);
  • send an e-mail to the address:;
  • send an e-mail to the address:  (DPO),


The data protection officer is:

Mr. Massimo Romani, email:

Type of data collected through the website

Among the Personal Information collected by this Application, either independently or through third parties, there are: Cookies, Usage Data, First Name, Last Name and Email.


Other Personal Data collected may be indicated in other sections of this privacy policy or through informative texts displayed together with the collection of the Data.

Personal Data may be entered voluntarily by the User, or collected automatically during the use of this Application.

Any use of Cookies – or other tracking tools – by this Application or third party service providers used by this Application, unless otherwise specified, has the purpose of identifying the User and recording the related preferences for purposes strictly linked to the provision of the service requested by the User.

Failure to confirm some Personal Data of the User may prevent this application from providing its services.


The User takes the responsibility of the Personal Data of third parties published or shared through this Application and guarantees to have the right to communicate or disseminate them, freeing the controller from any liability to third parties.


The Data is processed at the operational headquarters of the Data Controller and in any other place where the parties involved in the processing are located. For more information, contact the controller.


The Data are processed for the time necessary to perform the service requested by the User, or required by the purposes described in this document, and the User can always ask for the interruption of treatment or deletion of data.

Purpouses of processing the collected data

The Data concerning the User is collected to allow the controller to provide its services, as well as for the following purposes: Analyzing and Contacting the User.

The types of Personal Data used for each purpose are indicated in the specific sections of this document.

Details on the processing of Personal Data Collected

Personal Data is collected for the following purposes and using the following services:

Contact form – Quote – Work with us

By filling out the contact form with the personal Data, the User consents to their use to respond to requests for information, quotes, or any other kind indicated by the form header.

Personal data collected: Surname, Name or Company Data and Email, telephone (optional)

Google Analytics (Google Inc.)

Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses Personal Data collected anonymously for the purpose of tracing and examining the use of this Application, compiling reports and sharing them with other services developed by Google.

Google may use the Personal Data to contextualize and personalize the advertisements of its advertising network.

Personal data collected: cookies and usage data.

Place of processing : USA – Privacy Policy – Opt Out

Delete Cookies

Support in the configuration of your browser

If you wish you can directly manage cookies even through your browser settings. However, by deleting cookies from your browser you may remove the preferences you have set in the past.

For further information and support you can also visit the specific help page of the web browser you are using.

Additional information about treatment

Defense in judgment

The User’s Personal Data may be used for the defense by the controller in court or in the stages leading to its eventual establishment, by abuses in the use of the same or related services by the User.

The User declares to be aware that the Data Controller may be required to disclose the Data at the request of the public authorities.

Specific information

At the request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific services, or the collection and processing of Personal Data.

System and Maintenance Log

For needs related to operation and maintenance, this Application and any third party services used by it may collect System Logs, which are files that record the interactions and which may also contain Personal Data, such as the User IP address.

Information not contained in this policy

More information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact information.

Exercize of rights by User

The subjects to whom the Personal Data refer have the right at any time to obtain confirmation of the existence or otherwise of the same with the Data Controller, to know its content and origin, to verify its accuracy or request its integration, the cancellation, updating, rectification, transformation into anonymous form or blocking of Personal Data processed in violation of the law, as well as to oppose in any case, for legitimate reasons, to their processing. Requests should be addressed to the Data Controller.

This Application does not support “Do Not Track” requests. To find out if any third-party services used support them, consult their privacy policy.

Changes to this privacy policy

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to Users on this page. Please therefore consult this page often, referring to the date of the last modification indicated at the bottom. In case of non-acceptance of the changes made to this privacy policy, the User is required to cease using this Application and may request the Data Controller to remove his Personal Data. Unless otherwise specified, the previous privacy policy will continue to apply to Personal Data collected until then.

Information on this privacy policy

The Data Controller is responsible for this privacy policy, drawn up starting from modules prepared by Iubenda and stored on its servers

Definitions and Legal Reference

Personal Data (or Data)

It constitutes personal data any information relating to a natural person, identified or identifiable, even indirectly, by reference to any other information, including a personal identification number.

Data of Use

These are personal data collected automatically by the Application (or by third-party applications that it uses), including: IP addresses or domain names of the computers used by the User that connects to the Application, the addresses in URI (Uniform Resource Identifier) notation, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (good order, error, etc. .) the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the Application, with particular reference to the sequence of the pages consulted, to the parameters relating to the operating system and the IT environment of the User.


The individual who uses this application and whose personal data are being processed, which must coincide with the interested party or be authorized by him.

Interested party

The natural or legal person to whom the Personal Data refers.

Data Processor

The natural person, legal person, public administration and any other institution, association or agency appointed by the Data Controller to process Personal Data, as prepared by this privacy policy.

Data Controller

The natural person, legal entity, public administration and any other institution, association or agency to which they are responsible, even together with another owner, decisions regarding the purposes, methods of processing personal data and the tools used, including the profile of the security, in relation to the operation and use of this application. The Data Controller, unless otherwise specified, is the responsible of this Application.

This Application

The hardware or software tool through which the Personal Data of Users are collected.


Small portion of data stored in the User’s device.

Legal references

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of the Directive n. 95/46 / EC, as well as the provisions of Directive 2002/58 / EC, as updated by Directive 2009/136 / EC, concerning Cookies.

This privacy statement only concerns this Application.


  • Extrajudicial credit recovery
  • Legal activity
  • Purchase of receivables or factoring
  • Institutions and Public Administration
  • Commercial Information